Are you a Customer?
Are you a Merchant?
What happens if I register with my E-mail or Mobile instead of Facebook
If you decide to sign up with E-mail instead of Facebook, you won’t be able to see all your Facebook friends on ShoBingg and easily add them.
What are Binggz?
Binggz are points you earn at any ShoBingg merchant. Every time you spend 1 JD, you get 2 Binggz. However, Binggz can be worth much more than just 0.5 JD. They can be used to get freebies or discounts on your favorite products. Not only can you use a merchant’s Binggz to grab a great offer, but you can also trade and gift Binggz to friends!
When do my Binggz expire?
If you get your Binggz from a purchase, they will be valid for 6 months. You can do whatever you want with them, redeem them, gift them and even trade them!
If you receive the Binggz as a gift, you’ll have at least 30 days to spend them. Lastly, if it was a trade, you’ll have 30 days to spend them starting from when you accepted the trade.
Some of my Binggz are missing from my Binggz balance, where did they go ?
If the total amount of Binggz is not reflected in your Binggz balance, it’s either those Binggz expired, or they are “frozen” because you’ve offered them in a trade. Temporarily, until the trade is either accepted or rejected, those Binggz cannot be used. If no one accepts the trade, those Binggz will be added back to your total balance. If the trade is accepted, the Binggz will transferred to the recipient in exchange for the Binggz you requested.
How do I get Binggz if I’m ordering delivery
Easy! If you know the merchant is on ShoBingg, just let them know you’d like a QR code sent to your home. The merchant can easily give you a printout or give you the 6 digit code over the phone to enter and collect Binggz!
Who can I gift Binggz to
You are free to gift Binggz to anyone you’ve added as a friend.
You can only gift Binggz with at least 1 month validity. So, if the Binggz expire within 30 days, you can’t send them to a friend!
How do I add a friend
There are many different ways to add a friend.
You can search for them using “Username”, “User ID” or “Email”.
If you signed up using Facebook you can see and add any of your Facebook friends on ShoBingg. If your friend is not on ShoBingg, you can invite him/her at anytime with a simple Email. Select “Tell a Friend” from the Settings menu and shoot them an invite!
You can also add a friend who’s next to you is to click “Scan” and scan their unique QR code (this can be found by clicking on his profile picture). This is a super quick and easy way to find the person you’re looking for on ShoBingg.
How do I invite a friend to ShoBingg
If you’d like to invite a Facebook friend to ShoBingg, on the “My Friends” page, click “Invite FB friends” and you’ll be able to “invite” Facebook friends who don’t have ShoBingg.
Or you can invite friends with a simple Email. Select “Tell a Friend” from the Settings menu and shoot them an invite!
Who can I trade with?
Anyone on the ShoBingg network will see your trade and be able to accept it. Trades are not limited to your friends.
Who can see my trades?
Your trades can be seen by any ShoBingg user.
How long are my trades valid?
Trade validity is one week. That means that once you post your trade, users have 7 days to accept it. Otherwise, it will get deleted from the “Trades” page and Binggz will be added back to your Balance.
How long are Binggz received in a trade valid?
Traded Binggz validity is 30 days. This means that you can use these Binggz within 30 days of accepting the trade.
How many trades can I create?
You can only create 2 trades a day. Also, trades are only valid for one week. That means that once you post your trade, users have 7 days to accept it. Otherwise, it will get deleted from the “Trades” page.
I redeemed an offer on my phone. Now what?
Go to the merchant and let him know that you redeemed the offer. He may take a moment to validate, and then he’ll be happy to give you the discount or free item!
How much time do I have after I Grab the offer on my phone until I redeem it at the Merchant’s?
You can redeem a grabbed offer as long as the offer is valid. However, don’t wait too long grab your offer and immediately redeem your freebies or discounts
I really like an offer or a merchant, how can I share it with friends?
You can click the share icon in the top right corner of the offer details page to “share” the offer or merchant on Facebook, Twitter, What’s app or Email it to a friend.
How can I know more information about the merchant such as his location, number
Once you select a Merchant, you can find his number and locations. To find out more, click on the more icon on the upper right corner.
What is ShoBingg
ShoBingg is a smart customer loyalty network designed in a unique way to thank your loyal customers.
Customers can sign up to become a ShoBingg customer and start earning rewards immediately. Customers earn Binggz that they can redeem just like cash for goods and services at participating locations. There is no minimum or maximum on the number of Binggz that can be earned or redeemed.
How does ShoBingg work exactly
You can have ShoBingg up and running in minutes. All you need is wireless internet connection in your shop. You can have the code generator open in a tab on your Point of Sale screen, on a tablet or an iphone at the counter to reward people with Binggz when they make a purchase.
Please visit "How it Works" page
Do I have access to specific reports and statistics about customer buying behaviors and analytics
Yes. The detailed data captured at the point-of-sale (POS) yields a treasure trove of actionable, real-time information on your most loyal customers. It allows retail companies to segment each store by the types of customers they serve, where they are shopping, what they are buying and when they are buying it.
Equally important, ShoBingg will help you anticipate the needs of your customers and design targeted promotions to specific customers through offers direct to their mobile phones and even social media. This is very powerful information that can be used for marketing with pinpoint accuracy. With this information your traditional marketing efforts will be infinitely more effective at a fraction of the cost.
How does a loyalty program benefit my customers
Customers reward great service with loyalty. Experience has shown that when customers feel appreciated, rewarded, vested and respected for their patronage, they will want to give you more of their business. They will be less inclined to do business with your competitors. ShoBingg is properly designed to greatly enhance the way a customer feels about your brand, the service you provide and products you offer.
Can ShoBingg be integrated with my current POS system?
To work, ShoBingg does not require integration with your POS system. Integration will depend on your current system and its capabilities and on what exactly you want to do.
How is ShoBingg different than other loyalty programs
• Achieve effective communication with your customers that builds loyalty and trust
• Build an online loyalty community
• Gather and analyze data and present it clearly and simply
• Provide a fun experience customer through an advanced and exciting mobile app
What languages does ShoBingg support
ShoBingg is available in Arabic and English
What type of pricing plans does ShoBingg offer
Who are the typical users of ShoBingg?
ShoBingg are mobile savvy users that frequent trendy places and enjoy cool offers.
Does ShoBingg offer social network marketing?
For loyalty programs to succeed in this era of smartphones, merchants need to tie into consumers’ online habits. The social media reports show that more and more consumers are spending free time, not only connected to the Internet, but staying connected via a mobile device.
Customers crave programs that fit into their lifestyle and acknowledge as well as reward their loyalty. ShoBingg is the only solution in the region that is not just mobile, but is developed specifically with the mobile customer in mind. Digital couponing, real-time promotions and business figure analysis are all an integral part of ShoBingg .
Will ShoBingg involve me as a merchant in their advertising campaigns?
Yes, merchants and their offers will be advertised on our social media channels. We coordinate with merchants to ensure we are aligned with their marketing strategy
How can theft and fraud be avoided?
Shobingg has an audit trail that monitors and records all actions made. Merchant throug h our reporting tool can produce various reports on offers usage, redemption and their employees actions to detect any fraud or theft
Will transactions be tracked? How
ShoBingg will record each transaction made including user, transaction type and date and time. Merchant an monitor his employees transaction by generating reports from our administration tool
How can I guarantee that ShoBingg is reliable, private, and secure?
ShoBingg is designed to protect the customers and merchants valuable data against theft. All of our systems are protected from unauthorized access at every level. Our servers are all housed in secure and hardened facilities with multiple levels of redundancies and data backup.